Before committing
Read the exact lock duration, recovery conditions, and affected resources. Do not start a commitment you do not understand.
Help should be clear before a lock starts.
Support runs through a monitored mailbox: support@kairolock.com. Recovery procedures for the Windows app are still being verified and will be published here before general availability.
Emergency recovery
The final recovery procedure depends on the verified Windows implementation. Instructions will be published after safety testing, not invented in advance.
Contact support
Write to support@kairolock.com with questions about your account, subscription, or an active commitment. A published response window and escalation path are still being finalized.