Working draft · 26 August 2026
Free trial
The planned offer is a 14-day free trial tied to an authenticated account, followed by $7.99 USD monthly or $59.99 USD annually. Before activation, the final checkout and policy must clearly state when payment begins, the recurring amount, renewal cadence, cancellation method, and any legally required reminder process.
Cancellation
Subscriptions are expected to be manageable through Paddle's hosted customer portal from the Windows app. Final language must state whether cancellation stops future renewal immediately or at the end of the current period.
Refund requests
Refund and billing requests can be sent to support@kairolock.com.
Required decision and legal review: define any voluntary refund window, eligibility exclusions, handling of accidental renewals, published response time, and interaction with Paddle's merchant-of-record process.
Mandatory rights
Nothing in the final policy may limit non-waivable consumer rights. Cooling-off rules, digital-content consent, defective-service remedies, and renewal laws vary by location and require counsel.
Chargebacks
The final policy should provide a support path for billing issues without discouraging lawful disputes or misrepresenting chargeback rights.